FAQ

Frequently asked questions

Everything you need to know about SiteLift. Can't find your answer? Contact us and we'll get back to you.

Getting started

What is SiteLift and who is it for?+

Restaurant owners who want a professional online presence without hiring a developer. Add a menu, contact info, and custom forms to any website with one line of code.

Do I need to know how to code?+

No. If you can copy and paste one line of code into your website, you're done. Works with Squarespace, Wix, WordPress, Webflow, and any site that lets you add HTML.

How long does setup take?+

Most restaurants are live in under 15 minutes. Add your menu, customize your forms, copy your embed code, done.

Is there a free plan?+

Yes. The Appetizer plan is free and includes one location, unlimited menus, and a contact form. Upgrade anytime when you need more.

Forms

What kinds of forms can I create?+

Any kind. SiteLift includes starter templates for Contact, Reservation, Catering Request, Job Application, and Event Inquiry. You can customize any template or build your own from scratch. All plans include unlimited forms.

Where do form submissions go?+

Submissions are saved in your dashboard and you get an email notification every time one arrives. You can also export all submissions as a CSV.

Can I embed a form on its own page?+

Yes. Every form has a standalone shareable URL in addition to the embeddable widget — useful for linking directly from Instagram, Google, or email campaigns.

Plans & billing

What's the difference between the plans?+

Appetizer is for single-location restaurants. Main Course is for one brand with multiple locations. All You Can Eat is for restaurant groups running multiple brands and locations. All plans include unlimited menus and unlimited forms.

Can I switch plans later?+

Yes, upgrade or downgrade anytime. If you downgrade, your data is preserved — you just lose access to the features above your new plan tier.

Is there a contract?+

No contracts, no commitments. Monthly billing, cancel anytime.

Do you offer a discount for annual billing?+

Coming soon. Join the mailing list to be notified.

Widgets & embedding

How does the one-line embed work?+

After setup, SiteLift gives you a single <script> tag. Paste it anywhere on your site — before the closing </body> tag — and your widgets appear. No plugins, no accounts on your website platform required.

Which website builders does SiteLift work with?+

Any platform that lets you add custom HTML or JavaScript: Squarespace, Wix, WordPress, Webflow, Framer, Shopify, GoDaddy, hand-coded sites, and more.

Can I control which widgets show on which pages?+

Yes. You can show the menu widget on your menu page, the location widget on your contact page, and a popup on your homepage — all from the same embed with per-widget display settings.

Can I show my hours and location on my website?+

Yes. The Location widget lets you embed your map, phone number, and hours with one line of code. You can set up multiple hours sets — Kitchen hours, Bar hours, and more — and they all display labeled and stacked on your site. Holiday and special hours overrides are supported too. It works on any website that allows custom HTML.

What happens if I turn off a widget?+

It disappears from your site immediately. Turn it back on any time from the dashboard — no code changes needed.

Still have questions?

We're happy to help. Send us a message and we'll reply within a few hours.

Email usGet started free